FAQ

Do you have any questions about the product?

Does it matter which meals I replace with shapefood?

Yes, it doesn't matter which two meals you replace and which you consider healthy
eat a mixed-food meal.

How long does a shake keep you full?

This question can only be answered individually and differs from person to person. The shake should fill you up for about 4-6 hours. If this is not the case for you, you can try drinking the Shapefood Shake with 3.5% milk instead of 1.5% milk. This ensures a longer-lasting feeling of satiety. This does not significantly reduce your weight loss effect.

Is the Shapefood Shake something like a protein shake?

Since Shapefood contains approx. 20 g protein per serving, this helps to cover your daily protein requirements on a calorie-reduced diet. Shapefood is officially referred to as a "meal replacement product", since Shapefood contains not only proteins, but also many important vitamins and minerals and the main goal of intake is weight and fat reduction.

I get diarrhea and stomach ache after drinking the shake, what can I do?

Diarrhea and abdominal pain can be symptoms of lactose intolerance.
Try drinking shape food with lactose-free or plant-based milk. As a result, the shakes contain significantly less lactose.

Is Shapefood lactose-free?

No, the Shapefood is not lactose-free. If there is a lactose intolerance, shape food is usually well tolerated if it is mixed with lactose-free or plant-based milk.

Can I just drink the shake without eating anything?

No, you shouldn't do that. Shapefood (except for Shapefood Start) is composed in such a way that you should also eat one healthy mixed-food meal per day to cover your daily requirement. If you only drink shakes, you take in too little energy, your body falls into a "starvation metabolism" and your fat burning stops.

How much sugar does the shake have per serving?

Each shake contains about 15 g of sugar. The main part of this is the milk sugar (lactose) contained in the added milk.

Can you eat shape food if you are pregnant or breastfeeding?

We do not recommend a calorie-restricted diet until you have given birth and weaned your baby. During pregnancy and breastfeeding you need enough energy because your body is in a state of emergency.

You have questions about shipping

How fast is shipping?

Your order will be shipped no later than the next working day with DHL from our warehouse in Hamburg. The package should be with you within 2-4 days for national shipments.

How much does the shipping cost?

Shipping within Germany is free for you.

How can I pay?

The following payment methods are available to you: Visa, Mastercard, American Express, Maestro, Union Pay, Shop Pay, Apple Pay, Google Pay and Paypal.

In which countries can I order Shapefood?

We deliver to the following countries: ...

How does a return work?

We hope that you like our Shapefood Shakes and that you are satisfied. If you are not satisfied, you have the option of returning the goods within 14 days . However, this is only possible with unopened cans . We do not cover the shipping costs for the return shipment. You can send closed cans back to the following address:

shape food

Wandsbeker Koenigstrasse 50

22041 Hamburg

As soon as we have received your cans, we will refund you the value of the cans.

If you have any further questions, please write to us

We will answer you within 48 hours on weekdays

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